Shipping Information

Shipping charges vary according to the size of the order and delivery location & are charged accordingly.  

  • We will add the cost to your order total before charging your card.  
  • You may request that we advise you of shipping options prior to your card being charged (this is one of the delivery options).
  • Our delivery charge includes insurance for loss or damage to the point of delivery. 
  • We notify you by email of the shipping method & a tracking number.   

SHIPPING WITHIN AUSTRALIA

  • We ship by Australia Post unless the length limit of 1m is exceeded (rod, gaff, tag pole, etc).   
  • Items over 1m length are sent by courier (TNT, StarTrack, Fastway).   We will generally contact you to advise delivery cost & to determine whether or not it is safe to leave if no-one is there if delivery is to a residential address.  Delivery to a business/commercial address is best or we may consign to the nearest depot/carrier agent for collection (with your permission).
  • The minimum shipping charge is $7.50 (by parcel post for orders weighing under 500gm when packed).
  • We use eParcel Post for orders going to SE Queensland locations, also for bulky orders going elsewhere or for those items which require more secure packing than a satchel.  Delivery requires a signature unless you request it left without (this is at your risk) otherwise it is carded to the nearest post office for collection if no-one is there. 
  • Australia Post delivery contractors will sometimes leave satchels if no-one is home.  If this cannot be done safely it is best to request a signature delivery for the satchel (cost additional $2.50) or select eParcel Post as the shipping option.
SATCHEL PRICES:

  • Parcel Post Satchel under 500gm:  $7.50
  • Express Satchel under 500gm: $9.50
  • Express Satchel under 1kg:  $12.50
  • Express Satchel under 3kg: $14.00
  • Large Express Satchel (under 5kg): $23.50


INTERNATIONAL SHIPPING

MINIMUM ORDER VALUE LIMIT AU$50.00 FOR INTERNATIONAL ORDERS.

New Zealand Special Price:  Up to 2kg weight by ECI (express air mail) AU$18.00.

Air Parcel Post: Only to New Zealand & New Caledonia (quote on request).  
Other options: Other options: we will quote for shipping prior to sending your order but please note that orders need to be of reasonable value to justify the cost.

  • ECI: Express Courier International (Express Air Parcel Post)
  • TNT Global Express
  • DHL Worldwide Express

N.B.  Charges by us for any of the above methods DO NOT INCLUDE ANY DUTIES OR TAXES PAYABLE IN YOUR COUNTRY ON CUSTOMS CLEARANCE. These will be calculated by the carrier & payment required prior to delivery of the order to you.

N.B.  Our prices include 10% GST.  GST will not be charged for an international order unless it is to be delivered within Australia.  We will invoice at export prices & charge your card accordingly.  (Calculate export price by dividing online price by 1.1)